Support & Privacy Policy

We collect information you provide directly when you use the Area 51 Car Shifter app, including:

• Contact details (name, email address, phone number) when you submit a transport request, storage booking, or international car search.

• Vehicle details (registration, make, model) related to your enquiries.

• Account information (email, name) when you create an account to access app features.

We use the information we collect to:

• Process your storage bookings, transport requests, and vehicle search enquiries.

• Communicate with you about your requests and our services.

• Provide car valuations and restoration cost estimates.

• Improve our app and the services we offer.

Your data is stored securely using industry-standard encryption and access controls.

We do not store payment card details on our servers.

Access to your personal data is restricted to authorised personnel only.

Under the UK General Data Protection Regulation (UK GDPR) you have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate personal data.

• Request deletion of your personal data.

• Object to or restrict the processing of your data.

• Withdraw consent at any time.

We use trusted third-party services for authentication, data storage, and analytics.

These providers process data in accordance with their own privacy policies and applicable data protection laws.

We do not sell your personal data to any third parties.

Our app uses minimal tracking to understand usage and improve performance.

We do not use advertising cookies or sell tracking data to third parties.